Most In-Demand Customer Success Skills
The most in-demand skills for Customer Success roles right now are ai, saas, salesforce — ranked across 9812 open postings.
Updated September 23, 2026
| # | Skill | Open postings | 30-day growth |
|---|---|---|---|
| 1 | ai | 1,468 | +1,468 |
| 2 | saas | 1,187 | +1,187 |
| 3 | salesforce | 636 | +636 |
| 4 | crm | 536 | +536 |
| 5 | automation | 498 | +498 |
| 6 | cloud | 473 | +473 |
| 7 | analytics | 406 | +406 |
| 8 | agentic-ai | 358 | +358 |
| 9 | api | 320 | +320 |
| 10 | customer-retention | 232 | +232 |
| 11 | gainsight | 212 | +212 |
| 12 | hubspot | 208 | +208 |
| 13 | customer-onboarding | 182 | +182 |
| 14 | machine-learning | 173 | +173 |
| 15 | go-to-market | 173 | +173 |
| 16 | stakeholder-management | 169 | +169 |
| 17 | sql | 168 | +168 |
| 18 | fintech | 166 | +166 |
| 19 | llm | 143 | +143 |
| 20 | slack | 130 | +130 |
| 21 | pre-sales | 126 | +126 |
| 22 | ecommerce | 125 | +125 |
| 23 | agile | 116 | +116 |
| 24 | gdpr | 115 | +115 |
| 25 | python | 112 | +112 |
| 26 | aws | 110 | +110 |
| 27 | azure | 106 | +106 |
| 28 | cybersecurity | 101 | +101 |
| 29 | jira | 100 | +100 |
| 30 | zoom | 97 | +97 |
| 31 | zendesk | 95 | +95 |
| 32 | process-improvement | 89 | +89 |
| 33 | business-development | 89 | +89 |
| 34 | ai-enablement | 89 | +89 |
| 35 | strategic-planning | 88 | +88 |
| 36 | performance-management | 87 | +87 |
| 37 | erp | 86 | +86 |
| 38 | shopify | 85 | +85 |
| 39 | notion | 79 | +79 |
| 40 | accessibility | 79 | +79 |