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•Respond promptly and appropriately to customer inquiries via phone, email, and chat regarding bookings, itineraries, and travel policies with a goal of customer satisfaction. •Assist customers with pre-booking…
· Identify and understand customer needs to consistently provide a high quality service. · Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and…
Experience Level: 6-8 yearsAppian Architect - Job Description:The Appian Architect is responsible for leading the design and implementation of enterprise-wide Appian solutions. This role requires a deep understanding…
Provide a reliable and trustworthy customer service Identify and understand customer needs to consistently provide a high quality service. Follow clear instructions and guidelines to investigate, resolve and process…
The Job Description for the Lead Technical Consultant is as below: Requirement gathering and analysis. Design integration requirements with other third-party platforms. Designing data models. Defining architectural…
Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to subordinates. Performs administrative tasks for Operational…
Requirement gathering and analysis. Design integration requirements with other third-party platforms. Designing data models. Defining architectural & development standards for the project in adherence to Appian…
Application Development Bachelors Degree
Here are the roles and responsibilities of a API developer. Experience of delivering API’s in the cloud through a managed service, e.g. AWS API Gateway Writing API’s that interact with - Databases - Cloud Storage…
Ensure Vendor maintenance is accurate and timely Ensure proper handling and coding of invoices to maintain general ledger expense account and inventory records Ensure all Travel & Expense claim processing is…
Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPI’s like inbound calls, call waiting, and call abandonment. Assists with taking agents’…
Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating…
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry…
The main purpose of this role is to map and document business processes as well as review the procedure manuals in consultation with business process owners and business units. Key Responsibility Areas 1. Process and…
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