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Monitor and manage incoming support requests, ensuring timely resolution and customer satisfaction. Handle and escalate P1/P2 critical issues in accordance with internal escalation procedures. Provide first-line (L1)…
The Sales Development Representative (SDR) will play a key role in driving revenue growth by identifying, generating and qualifying for new business opportunities for the sales team across Mexico and the U.S. This role…
What you will do Develop and implement strategic sales plans to achieve revenue targets and expand market presence in the KSA hospitality and F&B industry. Identify and prioritize key accounts and prospects within…
Job Summary: The Customer Success Manager is responsible for building strong, long-term relationships with customers and ensuring they realize maximum value from Shiji’s hospitality technology solutions. This role…
The position focuses on coordination, planning, and operational oversight rather than hands-on warehouse activities and involves close collaboration with regional warehouses and distribution partners. Key…
To support our Shiji Middle East team, we’re looking for an experienced and dynamic Implementation Consultant in Middle East to implement PMS & Meeting & events. What you will do Provide technical consultancy…
Are you a seasoned professional with a proven track record in hotel software sales and a knack for translating technology solutions into tangible benefits? If you're adept at navigating the intersection of…
Shiji Group is looking for a Software Architect to join our Barcelona team. You will be designing, developing and maintaining large enterprise applications, focusing on security, scalability and industry best…
To support our Support team, we’re looking for a motivated Support Specialist . As a member of the Support organization, you will resolve post install customer inquiries via phone and electronic means. Your focus is to…
We are seeking an experienced Project Manager with a background in hospitality and casino operations to lead enterprise solution implementations for global hospitality chains. This customer-facing role is responsible…
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