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Kata.ai

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4 jobs
Kata.ai
2 months ago

People Operations & Payroll Specialist Part-time (Remote)

RemoteAPACPart-timeMiddle
Indonesia

Manage end-to-end monthly payroll operations, statutory compliance, and employee lifecycle documentation — ensuring accurate, timely, and compliant HR administration — so that employees receive reliable payroll support…

AI Conversational AI
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Kata.ai
3 months ago

Lead Delivery Support (Remote)

RemoteAPACFull-timeSenior
Indonesia

Lead and operate the Technical Support function — managing client issue triage, BAU client requests, SLA performance, incident response, RCA quality, and continuous workflow improvement — for Kata's chatbot, voice…

AI API Azure Cloud Conversational AI +11 skills
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Kata.ai
3 months ago

Senior Technical Support Engineer (Remote)

RemoteAPACFull-timeSenior
Indonesia

Run Kata.ai's Technical Support function end-to-end — managing client issue triage, BAU client requests, SLA performance, incident response, RCA quality, and continuous workflow improvement — across Kata's…

AI API Automation Azure Bash +16 skills
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Kata.ai
6 months ago

Technical Support Engineer (Freelance)

RemoteAPACPart-timeJunior
Indonesia

Responsible for configuring WhatsApp Business API, Kata CX, and Omnichannel accounts, resolving technical issues via email, tickets, WhatsApp, and SeaTalk, proactively monitoring system health, maintaining custom…

AI API ChatGPT Conversational AI Fintech +11 skills
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