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Growe welcomes those who are excited to: Manage payment providers from commercial handover through onboarding and ongoing cooperation; Coordinate provider onboarding, including KYC, documentation, contracts, approvals,…
Growe welcomes those who are excited to: Lead and develop the Customer Support function within a fast-growing iGaming environment; Scale a high-performing VIP Customer Support team aligned with the company’s growth and…
Growe welcomes those who are excited to: Decide how the hub behaves: make system behavior explicit (such as callback timeouts, withdrawal hold and release rules, gateway configuration setups, and player-facing error…
Growe welcomes those who are excited to: Monitor that payment methods work properly, escalate issues to respective providers and teams; Analyze acceptance rates of different payment methods/providers/cashiers and make…
Growe welcomes those who are excited to: Analyze chats and emails handled by VIP Customer Support Agents and VIP Account Managers; Provide personalized, high-quality support to VIP customers; Be the main point of…
Growe welcomes those who are excited to: Administer and maintain compensation and benefits programs; Run the monthly payroll cycle for the team: collect and validate inputs, process changes, and ensure accurate,…
Growe welcomes those who are excited to: Process casino and payment risk alerts in line with company standards; Identify suspicious players and potential fraud during the shift; Resolve casino and payment cases based…
Growe welcomes those who are excited to: Design and establish a standardized access audit framework, including methodology, cadence, evidence collection, and reporting templates; Define risk-based audit scope and…
Growe welcomes those who are excited to: Partner with business stakeholders to translate business needs into clear analytical questions, metrics, and data-driven solutions; Conduct end-to-end analysis of revenue…
Growe welcomes those who are excited to: Test existing functionality and new features; Write and maintain test documentation; Ensure the quality and functionality of the product through manual testing; Identify,…
Growe welcomes those who are excited to: Support activities of the group's companies in different regions, including licensing and other regulatory matters (Asia, Africa, LatAm, etc.); Draft, proofread, and…
Growe welcomes those who are excited to: Manage and maintain relationships with VIP / high-value clients; Act as the main point of contact for assigned accounts; Provide personalized service and proactive…
Growe welcomes those who are excited to: Provide L1–L2 technical support for end users in a corporate environment; Maintain and monitor office IT infrastructure, including computers, laptops, and peripheral devices;…
Growe welcomes those who are excited to: Deliver backend development initiatives; Write clean, readable, maintainable, and well-structured code; Coordinate cross-team interactions and dependencies within assigned…
Growe welcomes those who are excited to: Prepare and own a strategic monthly VIP CRM calendar tailored for Casino and Sports customers, leveraging analytics to drive data-informed decisions; Control VIP CRM revenue…
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