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Epic IT

Discussion
6 jobs
Epic IT
last week

Client Solutions Engineer

APAC
Australia

The role This is a hands-on, client-facing engineering role. You won't be handed a ticket and left to work it alone. You'll sit with clients, understand what they're actually trying to achieve, and build…

AI API Automation Python REST
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Epic IT
last month

Systems Analyst

APAC
Australia

We're looking for an Systems Analyst to join our team in Perth, supporting the day-to-day operation of our internal AI platform tooling and our client-facing management portals. This is a hands-on support and…

AI Data Warehousing Grafana MCP
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Epic IT
5 months ago

Level 2 - Service Technician

RemoteAPAC
Australia

Job Summary We're looking for a Level 2 Service Technician who thrives on being the face clients look forward to seeing. This is a genuinely client-facing role — you'll be regularly on-site conducting floor…

Azure Ccna Cloud Cybersecurity Networking +2 skills
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Epic IT
9 months ago

Service Team Lead / Manager

APACFull-timeLead
Australia

Key Responsibilities Team Management (BAU) Own daily rostering and workload balancing across the Service Desk Team Manage shift coverage to meet our response and resolution SLAs Drive queue health and dispatch strategy…

Azure ISO 27001 ITIL Service Desk VoIP
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Epic IT
11 months ago

Infrastructure & Solutions Engineer — Cloud, Network & Voice

HybridAPAC
Australia

About the Role Epic IT is a Perth-based, AI-first MSP running production infrastructure for around 72 clients across cloud, networking, telephony, and security. We're hiring a Solutions Engineer to take…

Active Directory AI Automation Azure Cloud +17 skills
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Epic IT
last year

Level 3 System Administrator

RemoteAPAC
Australia

About the Role Are you a highly experienced and technically astute System Administrator with a passion for solving complex IT challenges and a knack for high-level problem resolution? Do you have the drive to make a…

Active Directory AWS Azure Cloud Cybersecurity +7 skills
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