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Customer Success Jobs in Japan

There are 52 open Customer Success jobs in Japan on freehire right now. 48 of them were posted recently. The skills employers ask for most often are ai, saas and cloud.

Most requested skills

  • ai 67%
  • saas 37%
  • cloud 21%
  • salesforce 19%
  • agentic-ai 15%
  • analytics 15%
  • crm 15%
  • accessibility 13%

How the work is done

  • Hybrid 15 · 29%
  • Remote 5 · 10%
  • Onsite 1 · 2%

Seniority

  • Senior 18
  • Intern 1
  • Lead 1

English level

  • C1 83%
  • A2 8%
  • B1 8%

Share of the postings that state a required level (at least 20% of this market do).

52 jobs
Box
2 months ago

Senior Implementation Consultant

APACFull-timeSenior
Japan

WHAT IS BOX? Box は、クラウドコンテンツマネジメント市場におけるリーディングカンパニーです。私達のミッションは、「 To power how the world works together 」であり、これを実現するために、セキュアで使いやすいコンテンツ管理の基盤をクラウドサービスと提供しています。 Box…
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ServiceNow
2 months ago

Senior Customer Success Manager

APACFull-timeSenior
Japan

What you get to do in this role: The role of the Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption…

AI ServiceNow
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Heidi
2 months ago

Customer Success Lead

HybridAPACFull-timeLead
Japan

We’re Heidi. We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73…
Apply
ServiceNow
3 months ago

Customer Success Executive

HybridAPACFull-timeSenior
Japan

You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our…

AI SaaS ServiceNow
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Aghanim
3 months ago

Customer Success Producer (Japan)

RemoteAPACFull-time
Japan

Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games. Mobile games have traditionally depended on app stores for distribution, payments, and player…

AI Analytics Automation CRM Fintech +4 skills
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MicroStrategy
4 months ago

Customer Success Manager

APACFull-timeSenior
Japan

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in…

Agile AI Analytics AWS Azure +6 skills
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Similarweb
5 months ago

Customer Success Manager, SMB / Enterprise

HybridAPAC
Japan

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower thousands of customers globally,…
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WalkMe
7 months ago

Customer Success Manager

HybridAPACFull-time
Japan

Industry leader? Well, how about an industry creator?! WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today…

AI Ai Enablement CSS HTML SAP
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DeepL
7 months ago

Senior Manager, Customer Success

HybridAPACFull-timeSenior
Japan

Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global…

AI CRM Performance Management SaaS Salesforce
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WalkMe
8 months ago

Senior Customer Success Manager

HybridAPACFull-timeSenior
Japan

Industry leader? Well, how about an industry creator?! WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today…

AI Ai Enablement CSS HTML SAP
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Channel Corp.
last year

カスタマーサクセス(Customer Success）

On-siteAPAC
Japan

We Make a Future Classic Products! チャネルトークは、企業の持続的な成長を支援する オールインワンAIメッセンジャー です。 「答えは顧客にある」という哲学のもと、顧客とのコミュニケーション体験を根本から変革し、CS効率化から顧客体験改善までを1つのプロダクトで実現しています。 日本市場ではすでに シェア20%以上・業界1位 を獲得し、アジアで最も急成長しているB2B…

n8n
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Tektome Inc.
last year

導入コンサルタント [Implementation Consultant]

HybridAPACFull-time
Japan

< ポジション概要 > お客様が Tektome を最短かつ最大限に活用できるよう、導入プロセス全体（要件整理、PoC フェーズでの検証・評価、および本格導入に向けた設定・実装）を伴走型でリードするコンサルタントポジションになります。 < 主な業務内容 > 業務課題の本質把握と解決策の設計 実際の利用ユーザーをヒアリングを重ね、個社ごとの業務フローや業務課題を踏まえ、 「Tektome…

AI API LLM SaaS
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