Warehouse Training Supervisor

Key Responsibilities

• Lead and coordinate onboarding and training programs for new and current warehouse employees.
• Provide hands-on instruction and coaching to employees with varying levels of experience, learning styles, and communication preferences.
• Adapt training methods as needed to promote understanding, competency, and retention.
• Provide hands-on training for shipping, receiving, inventory handling, repack operations, and other warehouse processes.
• Ensure employees understand and follow established operational procedures and standards.
• Support cross-training initiatives to increase employee versatility and operational effectiveness.
• Provide hands-on training for sit-down and stand-up forklifts and other Powered Industrial Vehicles.
• Evaluate operator competency and reinforce safe operating practices.
• Ensure employees understand and follow applicable equipment, safety, and warehouse procedures.
• Monitor and evaluate employee performance throughout training periods and provide feedback and additional coaching as needed.
• Maintain accurate training records and documentation.
• Partner with supervisors and team leads to identify training needs and develop improvement plans.
• Build positive working relationships and collaborate effectively with employees across departments and shifts.
• Support continuous improvement by identifying process enhancements and assisting with implementation.
• Lead by example and promote a strong culture of safety, accountability, teamwork, and operational excellence.

Work Environment

• Warehouse environment requiring regular physical activity, including walking, standing, bending, and lifting up to 33 lbs.
• Regular interaction with warehouse employees, supervisors, and team leads across multiple departments and shifts.
• Frequent hands-on operation and training involving Powered Industrial Vehicles, including sit-down and stand-up forklifts.
• Requires flexibility to work early mornings, evenings, or other shifts based on business needs.

Education

• High school diploma or equivalent preferred.

Experience

• 2+ years of warehouse experience required.
• Lead, supervisory, or employee training experience preferred.
• 2+ years of experience operating sit-down and stand-up Powered Industrial Vehicles preferred.
• Strong understanding of warehouse operations, safety practices, and equipment.
• Demonstrated ability to train, coach, and evaluate employees with varying levels of experience and learning styles.
• Proficient with basic computer applications and warehouse systems, including Outlook, Excel, and JotForm.
• Knowledge of warehouse processes including shipping, receiving, inventory handling, and repack operations.

Personality Traits

• Excellent communication and interpersonal skills.
• Strong safety mindset and commitment to enforcing safe work practices.
• Dependable, self-motivated, and able to work independently.
• Collaborative and able to build positive working relationships across departments and shifts.
• Patient, adaptable, and effective at coaching and developing employees.
• Leads by example and demonstrates accountability, professionalism, and a commitment to continuous improvement.

Benefits/Perks

• $24/hr
• Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.
• Medical, Dental, Vision, Life Insurance, Disability
• Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.