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WNS Global Services

Team Lead / Manager - Operations, Workforce, Training and/or Quality Team

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Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks.

- Must have at least 2 years of relevant experience in Operations / Training / Workforce as Team Lead or Manager
- Candidates must have at least 2 years of experience in managing a team
- Preferably with experience in Insurance, Healthcare, or Financial Account
- Diploma or equivalent

Language requirement defers on the hiring account - but preferably have verbal and written experience in English / Malay / Mandarin / Cantonese / Japanese, etc.

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