Solution Architect - Bilingual (English/Spanish)
Responsibilities:
Translate spanish-spoken meetings, notes and feedback into English for the english-speaking teams
Translate english content, feedback, and documentation to Spanish for the customer to review
Strong understanding of data models, relational database methodology, process flows and use cases
Determine technical constraints or limitations of proposed solution that is presented to the customer
Experience gathering, writing and reviewing technical requirements documents
Update requirements based on change requests or UAT feedback
Plan environment with performance optimization and scalability in mind
Work directly with clients to understand their needs, provide solution recommendations, and drive delivery of the solution
Support pre-sales team in answering technical questions
Able to translate business needs to technical requirements
Collaborate with the Solution Developers to deliver a high quality system
Coordinate with Implementation Managers to maintain project schedule, and mitigate any delays by accurately providing time and effort estimates
Demonstrate technical leadership to deliver on-time/on-budget software by helping teams to accurately estimate effort
Define and maintain technical implementation documentation
Develop strong working relationships with other teams within the organization and foster cross team collaboration
Experience:
Fluent in Spanish and English - reading, writing and speaking
Bachelor’s Degree (preferably computer science or engineering) with Two to Four years related experience in a professional services / client-facing capacity
Experience defining specifications for APIs and technical workflows
Advanced experience writing user stories or technical documentation
Good technical knowledge of different Enterprise applications, integration, workflows, databases, etc.
Excellent knowledge of JavaScript, JSON & related technologies
Ability to solve complex problems by applying creativity, innovation, and technical concepts.
Strong organization, time management and prioritization skills
Experience with client services, project management, and solution delivery
Ability to envision and design complex solutions
High level of attention to detail, excellent follow through, and reliability
Experience engaging with people across a variety of levels with diverse backgrounds
PMP certification would be an advantage
A commitment to doing the right things the right way
Personal Attributes:
Problem solver, comfortable taking the initiative in challenging and ambiguous circumstances
Friendly, approachable and collaborative team player who enjoys working with people from across the globe
Good listener, able to listen to prospect needs and propose a solution to resolve their pain points
Capable of remaining positive and patient when under pressure
Able to prioritize work in order to achieve optimal flow; must be able to manage stakeholder expectations and commitments
Focused on customer happiness and environment optimization