Software Publisher Services – Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Software Publisher Services – Manager based in India.

As a Software Publisher Services Manager, you’ll lead complex global client engagements focused on software licensing, royalty, and contract compliance.
You’ll oversee the full audit lifecycle, from planning and data analysis through execution, reporting, and client delivery.
The role combines client advisory, project management, technology, analytics, and compliance expertise in a highly professional environment.
You’ll work with international clients, licensees, and cross-functional teams across different industries, technologies, and time zones.
You’ll also contribute to process improvement, new service development, operational initiatives, and business growth.
A key part of the role is developing and mentoring high-performing professionals while maintaining consistently high service standards.
This is an opportunity to take significant ownership while helping shape and expand global software compliance capabilities.

• Lead and perform all aspects of client audits, including audit planning, execution, data analytics, interviews, calculations, reporting, and final deliverables.

• Manage multiple client engagements simultaneously, tracking KPIs, deadlines, milestones, and overall project performance.

• Perform and oversee detailed Excel-based analysis for audits, internal initiatives, and other client services.

• Prepare, review, and deliver high-quality client reports, calculations, and other engagement materials.

• Develop a strong understanding of clients’ businesses, technologies, software licensing environments, contractual obligations, and compliance risks.

• Build and maintain trusted relationships with clients and licensees through effective communication, high-quality execution, and timely delivery.

• Coordinate with cross-functional teams and adapt audit approaches to different client environments, cultural contexts, and global time zones.

• Identify opportunities to improve methodologies, workflows, services, and operational processes for both internal teams and clients.

• Support the development and implementation of operational policies and infrastructure as the organization continues to grow.

• Supervise, coach, and mentor professionals at different levels, including providing performance feedback, conducting reviews, supporting training, and reinforcing professional standards.

• Participate in recruiting and developing talented professionals and contribute to building a strong, collaborative team culture.

• Contribute to sales pursuits and business development activities related to royalty, software licensing, and contract compliance services.

• Maintain awareness of relevant industry trends, compliance practices, technologies, and emerging risks.

Requirements

• Bachelor’s degree in Business Administration, Accounting, Computer Science, Information Systems, Engineering, or a related discipline; professional certifications such as CPA, CIA, or CISA are advantageous.

• 8+ years of experience in professional services, auditing, compliance, or large IT organizations.

• Experience with third-party audits, contractual reviews, software licensing, contract compliance, royalty auditing, or related services is preferred.

• Experience within a Big Four compliance or advisory practice is beneficial but not required.

• Strong understanding of software licensing agreements, business processes, internal controls, IT controls, risk management, and relevant compliance standards.

• Strong auditing and/or technology control environment experience, with the ability to apply technology-based tools and methodologies to professional services engagements.

• Advanced Microsoft Office skills, particularly Excel, with strong analytical and data interpretation capabilities.

• Excellent written, verbal, and presentation skills, including the ability to explain complex technical information to both technical and non-technical audiences.

• Strong client relationship skills, with a demonstrated ability to establish trust and communicate effectively with senior stakeholders and internal teams.

• Highly organized, detail-oriented, self-motivated, and comfortable taking ownership of complex projects independently and collaboratively.

• Proven leadership and people-management capabilities, including coaching, mentoring, motivating, and developing team members.

• Ability to manage competing priorities across multiple engagements, clients, teams, and international time zones.

• Adaptability and cultural awareness when working with global clients and licensees in varied business environments.

• Additional technical experience with Windows or UNIX/Linux administration, Active Directory, Windows Server, SAM tools, SQL, Access, ACL, VB, Shell, Perl, or macros is advantageous but not essential.

Benefits

• Fully remote position based in India.

• Full-time opportunity with a global scope and international client exposure.

• Opportunity to lead complex software licensing, royalty, and contract compliance engagements.

• Significant ownership and responsibility across client delivery, team leadership, and business development.

• Exposure to diverse industries, technologies, clients, and global business environments.

• Opportunity to develop and mentor a team of compliance and professional services specialists.

• Supportive and dynamic working environment with highly motivated colleagues.

• Opportunities to contribute to new services, methodologies, operational improvements, and organizational growth.

• Career development opportunities within a growing professional services environment.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

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