Server
Posted Updated
- To be familiar with all food and beverage items on the outlet menu.
- To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
- To take food and beverage orders from guests, upselling wherever possible.
- To utilize the outlet point-of-sales system as prescribed
- To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
- To serve food and beverages according to the standards established.
- To clear tables and removes dirty dishes to the dish area.
- To complete opening and closing duties as assigned.
- To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
- To follow presentation guidelines as established by the Food & Beverage Manager.
- To maintain the assigned station / section in a clean and orderly manner at all times.
- To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate
- Previous experience in a food and beverage operation, preferably within a luxury hotel or upscale restaurant is an asset
- Previous point of sale system experience an asset, but not required
- High school diploma or equivalent; hospitality qualification is an advantage.
- Good command of English; additional languages are an advantage.
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Positive attitude, professional appearance, and excellent grooming standards.
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Flexible to work shifts, weekends, and public holidays.