Senior Manager Operations

The Senior Manager Operations will play the strategic role of ensuring that the day-to-day cross-border operations and administration of the organisation runs smoothly.

Job Responsibilities:

• Provides direction and supervision for all the team leads including skill and competency development, so that each team member is continually growing into higher responsibility in the organisation.

• Implement measure to provide motivation for employees

• Prepare, revise and submit reports,budgets and other documentation

• Negotiates SLA between Finance Operations and other groups/units within the business in accordance to the set business objectives.

• Communicate information to the departments filtered for management

• Perform training and administering sessions

• Implement quality management and regulatory compliance strategies

Strategic Skills:

The ideal candidate must-

• Have prior experience in operational management from the financial sector

• Effectively communicate both verbally and in written form

• Have comprehensive knowledge of quality assurance principles, methods, design, testing and implementation

• Have leadership and supervisory skills

• Have interpersonal skills

• Be able to work with teams

• Be able to coordinate with other departments

• Excellent project, planning, change and time management capabilities

• Be cordial and professional

• Be innovative

• Have good judgement and decision making skills

- A University degree

-10-15 years financial services operations experience.

- Exposure to global best practices

- Prior experience, working in a managerial capacity in a structured organization