Sales Administrator | Fully Remote | AU Hours
Join a growing Australian business and become a key part of a team that supports customers, sales operations, and order fulfillment across multiple channels.
This is a permanent work-from-home opportunity suited to someone who enjoys working in a fast-paced environment, has exceptional attention to detail, and takes pride in delivering excellent customer service.
What's in it for you?
Permanent work-from-home setup
Stable long-term opportunity
Exposure to an Australian business environment
Collaborative and supportive team culture
Opportunity to expand your skills in ERP systems, customer operations, and sales administration
Finish work early and enjoy your afternoons free
What you'll be doing
Process B2B and B2C customer orders accurately and efficiently
Manage orders from entry through to delivery
Liaise with customers regarding order updates, delivery schedules, and inquiries
Coordinate with Sales, Warehouse, and Accounts teams to ensure smooth operations
Maintain customer records, product information, and system data
Monitor order progress and resolve issues proactively
What we're looking for
At least 2 years of experience in Sales Administration, Order Processing, Customer Service, or a similar role
Strong experience processing customer orders in a high-volume environment
Excellent attention to detail and data accuracy
Intermediate Excel skills including formulas and pivot tables
Comfortable using multiple systems, portals, and software platforms
Strong customer service and communication skills
Experience with catalog maintenance, data entry, and sales support functions
Ability to manage competing priorities and adapt to different workflows
Working Hours
Australian Eastern Time Schedule
4:00 AM to 1:00 PM PH Time during Australian Daylight Savings
5:00 AM to 2:00 PM PH Time outside Daylight Savings
This schedule is fixed, so we're looking for someone comfortable working early morning hours.