Room Attendant, Housekeeping

What You'll Be Doing

• Cleaning and servicing guest rooms to Accor brand standards.

• Refreshing bathrooms, bedrooms, and public areas with care and attention to detail.

• Replenishing guest amenities and ensuring rooms are beautifully presented.

• Identifying and reporting maintenance or safety concerns.

• Handling guest requests in a friendly, professional, and timely manner.

• Following hotel health, safety, and hygiene procedures.

• Working collaboratively with the wider Housekeeping and Rooms Division teams.

What We're Looking For

You'll be someone who:

• Takes pride in delivering high-quality work.

• Has a positive attitude and enjoys working as part of a team.

• Has excellent attention to detail.

• Is reliable, punctual, and organised.

• Enjoys providing exceptional customer service.

• Is physically fit and able to undertake a hands-on role.

• Are comfortable working weekends, public holidays, and on a rotating roster.

• Previous housekeeping experience is an advantage, but not essential, as full training will be provided.

• Flexibility to work a rotating roster across seven days, including weekends and public holidays, as required.

• Must have New Zealand citizenship or Permanent Residency

Why Join Us?

At Accor, you'll become part of a global hospitality family with opportunities to learn, grow, and build your career.

As a Heartist®, you'll enjoy:A supportive and inclusive team environment.

• Ongoing training and development opportunities.

• Career progression across Accor hotels locally and internationally.

• Staff accommodation and dining discounts through the ALL Heartist programme.

• Access to employee benefits and wellbeing initiatives.

If you enjoy making a difference through the little details and love creating memorable experiences for guests, we'd love to hear from you.

Apply today and become part of our housekeeping team at Novotel & Ibis Rotorua Lakeside.

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.