Rental Manager

Our Construction Equipment Group is seeking a full-time Rental Manager for our Orland Park, IL branch. The expected base salary for this role ranges between $80,000-$100,000 based on candidate experience. This role is responsible for the efficient & profitable operation of the branch rental department. This individual will advise and make recommendations to the Rental Director with respect to the best interest of the branch rental department whenever & wherever activities of the company are involved.

Responsibilities include, but are not limited to:

Receive all incoming rental calls

Vetting rental leads and working with assigned sales team members
Quoting rentals by using our internal rate sheet both verbal and written

New Customer Set Up

Requesting Credit Applications
Requesting Rental Forms
Requesting customer’s Certificate of Insurance and ensuring proper coverage

Maintaining current COI’s on file for each rental contract
Explain & offer our RPP program

Processing rental payments via paytrace

Processing all first time rental payments upfront

Create Rental / Demo Contracts / Internal Contracts

Maintain 100% signed contracts and COI’s in ERP
Utilize SignNow

Managing Rental Fleet

Utilize team’s folder for approvals process
Performing equipment transfers
Working with the Transportation Coordinator for logistics needs
Creating and utilizing traffic forms
Utilizing JCB Livelink for machine tracking
Auditing equipment data for accuracy
Requesting the linking / de-linking of attachments
Maintaining a profitable rental model

Requesting Rental Preparations and Rental Check-In’s

Working with the service department to ensure rental units are maintained and ready for rental
Review all Service Work Orders billed internally to the rental department
Review E-Inspect for damage and work collectively with the service department to determine billable customer damage
Work with the Rental Manager to process all insurance claims
Billing miscellaneous charges due upon rental return

Managing Rental Receivables

Follow company COD policy
Review weekly provided reports for past due accounts
Issue rental credits when necessary

Following credit protocols via “Approvals” in teams

Process payments via Paytrace as needed for any department

Processing Purchase Orders

Coding trucking invoices
Coding re-rental invoices
Creating manual sales invoices as needed

Reporting

Utilizing PowerBI

Utilization
Repair & Maintenance
Freight Recovery

Participate in weekly rental calls

Prep for meeting topics throughout the week
Contribute to improvements in the rental department

Qualifications:

Must be knowledgeable about the operation of a personal computer, Business system, & Microsoft Office.
Minimum of 2 years’ rental department experience.
Possesses a clear understanding of the Rental Department and all related activities.
Possesses excellent problem solving, administration, and management skills.