Receptionist

Dinsmore is seeking a Receptionist at our Denver, CO location. The successful candidate will represent the firm, both in person and by phone, in a friendly manner and be professionally attired at all times, exhibiting a neat and polished appearance.

Responsibilities

Answer the telephone and take complete and accurate messages for attorneys/staff/clients or direct caller to voicemail, when appropriate
Greet and log in all visitors
Greet and record/log visiting attorneys and personnel from other Dinsmore offices and inform Regional Office Administrator and Office Services staff of such visitors
Assign and coordinate meetings, and make arrangements with food service vendors
Ensure that all requests for space, catering, and AV equipment are managed well
Maintain a current reception manual
Maintain a secure environment at reception area and floor entrances, ensuring that clients or guests, including former employees, do not enter our space without approval
Maintain and be aware of daily conference room schedules. Work closely with the Office Services team to ensure meetings run smoothly. Respond promptly to conference room requests or questions, providing excellent customer service when resolving issues
Direct people with a positive attitude
Direct inquiries from clients, guests and employees to the appropriate departments
Knowledgeable of all personnel and departments in the office. Utilize appropriate resources to provide information regarding personnel and departments in other offices of the firm as needed
Work with Regional Office Administrator and Office Services team for resolution when conference schedule conflicts arise
All other duties as assigned or required

Requirements

Prior customer service or receptionist experience
Exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
Available to work overtime, as necessary
College degree preferred
Prior law firm and/or concierge experience a plus

Salary

Up to 50k