Receptionist
Receptionist
· Provide coverage at the main reception desk to greet visitors
· Communicate effectively and professionally via telephone, fax, electronic
mail, and in person, with all levels of BCG staff, clients, and guests
· Obtain information to promptly direct callers to appropriate BCG/external
resources
· Work with the NJY Business Services Team to handle guests’ individual
needs during their stay, including guest office assignment, direction of car
and food service requests and administrative/logistics support
· Work with Office Services to receive incoming packages and deliveries from
a variety of couriers and to manage outgoing packages
· Coordinate guest space and conference room reservations
· Ensure receipt, prompt notification and distribution of all incoming faxes
· When needed, handle maintenance calls to building representative
(temperature problems, lights out, etc.) and follow through until they are fixed
Administrative Assistant
· Provide administrative support to Principals including, but not limited to,
telephone support, calendar functions, travel coordination, typing, copying,
faxing, filing, etc.
· Organize and schedule client and internal meetings
· Develop working relationships with clients and client assistants to facilitate the
information flow and scheduling process
· Maintain quality control by proofing work for errors, consistency, and format in
accordance with established guidelines
· Serve as a vital communication link amongst case team members
· Attend case team meetings as required
· Respond to case team, committee, and practice area information requests
· Maintain a centralized electronic filing system for case-related materials and
archive hard copies of presentations in accordance with the contractual
standards guidelines and inviolate file policy
· Copy, collate, bind, and distribute case-related materials as required
General
· Together with the NJY BST, pitch in as needed to provide administrative
support to the New Jersey office in general, including, but not limited to,
telephone support, event coordination, meeting set-up, etc.
· Attend meetings and trainings in, as needed (NJY and NYC)
· Provide back-up assistance to other BST members as needed
· Maintain highest levels of internal and external confidentiality
· Bachelors degree, secretarial school degree, or equivalent
· 2-4 years administrative support experience, preferably at a professional
services firm
· Proficient computer skills: Windows XP, Office 2007 (Word, Excel,
PowerPoint, Outlook)
· Organizational skills and ability to manage competing priorities; works
effectively in a fast-paced environment
· A people-person, welcoming and open; projects enthusiasm
· Displays service-oriented behavior responding to customer needs
· Highly responsive, flexible, a strong team player
· Handles challenging situations with poise, understanding, and tact; displays a
high degree of professionalism
· Attentive to detail
· Conveys a positive personal and professional image
· Excellent verbal and written communication skills
WORK ENVIRONMENT:
· Must be able to perform successfully in a fast-paced, intellectually intense,
service-oriented environment and to interpret rules and guidelines flexibly to
enhance the business and in keeping with values and culture
· Experience working successfully within a complex matrix structured
organization is essential
· It is necessary to have the ability to understand and manage complex
reporting relationships and incorporate multiple labor laws and cultures
Please note that this position is not restricted solely to the responsibilities listed
above and that the job scope and responsibilities are subject to change.
If you are looking for a company where you will learn, grow and have an impact, this is the opportunity for you!