Order Coordinator - Project Coordinator

• An Order Coordinator is responsible for managing Direct/Partner/Agent Service Requests and is the main point of contact for our customer to insure a smooth/accurate installation of services.

Skills:

• Demonstrated ability to successfully deliver and manage multiple service request orders/projects Takes ownership of issues and deliverables of projects. Effectively and proactively works cross-functionally to identify and resolve issues Ability to proficiently manage demanding customer requirements given time constraints, deadlines, and multi-tasking other tasks/projects.
• Ability to work in a fast-paced environment that requirements a team based approach with the ability to maintain enough discipline to ensure customer satisfaction and order quality Knowledge of a variety of access types, telephony technologies, and data services: DS0, DS1, TLS, DSL, MPLS Strong ability to learn internal data, customer management systems and comply with all record keeping requirements.

Thanks & Regards

Praveen K. Paila

470-202-1117