Network LAN/WAN Support
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WAN experience.
If the person has had SolarWinds and Net Flow that would be excellent.
If the person has their CCNP or any other Certifications, that would be nice!
This team has more hands on than phone support.
More like a level 3 support.
The person needs to understand urgency and when to know when a problem needs attention.
All your information will be kept confidential according to EEO guidelines.