Medical Receptionist

• Answer incoming calls on a multi-line phone system, direct calls appropriately, and retrieve and respond to voicemail messages.
• Schedule new and follow-up patient appointments accurately and efficiently.
• Greet and check in patients, verify and update demographic and insurance information.
• Perform check-out procedures, including scheduling return visits and collecting co-pays.
• Verify insurance eligibility and benefits prior to appointments.
• Post charges and co-payments in the practice management system and reconcile daily transactions.
• Maintain a clean, organized, and professional front desk and waiting area.
• Communicate effectively with clinical and administrative staff to ensure smooth patient flow.
• Assist with scanning, filing, and maintaining accurate patient records in the electronic health record (EHR) system.
• Follow HIPAA and OSHA guidelines to ensure patient privacy and workplace safety.
• Provide general administrative support to the office as needed.
• Perform other related duties as needed.

Education and Experience:

• High School Diploma or equivalent required.
• Prior experience as a medical receptionist is preferred.
• Dermatology or specialty practice experience is highly preferred.
• Experience with electronic health record (EHR) systems is required.

Job Type:

• Full time: Monday-Friday
• Pay range starting at $21/hr

Skills and Abilities:

• Strong computer skills, including proficiency in scheduling and billing software.
• Excellent interpersonal and communication skills.
• High attention to detail with the ability to multitask and prioritize effectively.
• Experience posting and balancing charges and collecting co-pays.
• Professional demeanor with a patient-centered approach.

All your information will be kept confidential according to EEO guidelines.