Medical Assistant (Credentialed/Certified) - Academic Internal Medicine & Geriatrics, COM

Under the direction of the Clinic Director, the Medical Assistant (Credentialed/Certified) will perform various clinical and clerical tasks needed at the South Loop Physician Group Clinic located at 2600 South Michigan Avenue, Chicago, Illinois 60616. Duties Responsibilities: Register and check all patients in and out of the Clinic. New patient thorough work-up, new patient packet explanation; take patient vitals, blood pressure, temperature, height, weight, etc, as needed. Answer any questions the patient may have. Inform physician of abnormal results as needed; Enter intake process e.g. smoking, PHQ2, medication reconciliation, etc. Records history and chief complaint. Accurate and complete room set-up for each patient; ensure exam room is clean with clean linen, testing equipment, etc. Clean and sterilize any equipment as needed; Ensure the medical record is available for physician prior to patient appointment and testing procedure; Ensure proper hand off of responsibilities once the task is completed. Perform phlebotomy, collection of other lab specimens, perform basic lab tests and responsible for processing labs. Assist providers with paperwork and Assist with MA message pools. Assist Nurses with responding to patient inquiries. Assure that all information is accurate. Refer to the Director or Nurse as needed. Responsible for greeting all patients, confirming appointments, rescheduling appointments, authorizations, and insurance information. Coordinate with other clinics as needed. Make sure the office is open in the morning and closed in the afternoon, along with opening and closing protocols. Administer vaccines; Assist physicians with exams. Perform EKG; use CPR skills when necessary; Must be able to recognize and respond appropriately to urgent/emergent situations per protocol. Manage Inventory, restock phlebotomy area, and restock exam rooms. Calls vendors to place medical supply orders weekly. Meets established attendance criteria and starts work promptly. Punctual and dependable for assigned/confirmed shifts. Respects and acknowledges the organization's commitment to cultural diversity, which is expressed through behavior, language, and actions; always maintains professional appearance; Establish and maintain effective working relationships with physicians, staff, and management; Perform other related duties and participate in special projects as assigned.