IT Infrastructure Technician 2nd Level Support

Responsibilities:

• Provide support in managing the IT infrastructure and solving technical issues;

• Make sure the company’s servers and IT systems run smoothly and securely;

• Receive requests from the service desk or other operational teams;

• Support international colleagues and work together across teams;

• Check and prioritize requests/issues based on importance and resolve them;

• Keep systems updated and protected against security vulnerabilities.

Qualifications:

• English – advanced level;

• German- nice to have;

• Strong skills in working with Microsoft Azure Cloud;

• Good knowledge of Microsoft technologies and the Active Directory system;

• Good knowledge of PowerShell and Terraform;

• Excellent communication and organizational skills;

• Knowledge of certain backend tools is not mandatory, but it's nice to have it;

• Well-developed customer orientation skills.