ICT Project Manager
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- Lead and manage ICT projects throughout their full lifecycle, from initiation to closure.
- Establish and maintain project controls to ensure milestones, deliverables and business objectives are achieved on time and within scope.
- Manage project plans, schedules, governance activities, reporting, risks, issues, dependencies and change requests.
- Monitor project quality and ensure deliverables meet agreed standards and business requirements.
- Coordinate and communicate effectively with project boards, business stakeholders, suppliers and delivery teams.
- Assign and oversee project activities, balance workload and priorities, and support high-performing project teams.
- Manage project delivery using Agile methodologies and modern project management practices.
- Prepare and deliver project documentation, presentations, status reports and steering committee materials.
- Facilitate project meetings, workshops and stakeholder engagement activities.
- At least 5 years of relevant professional experience in information technology, at least 3 of which as an ICT Project Manager or in a comparable project delivery role.
- Master's degree or equivalent Level 7 qualification. ICT-related degree not mandatory.
- Required certification (at least one of):
- PRINCE2 Practitioner
- Project Management Professional (PMP)
- PM² Agile
- Equivalent internationally recognised certification
- Experience leading at least one medium to large ICT project and applying project management and Agile delivery methodologies throughout the project lifecycle.
- Strong understanding of information technology, current technology trends and the application of technology to business needs.
- Experience managing project delivery teams, workloads, priorities, risks, issues and stakeholder expectations in complex environments.
- Hands-on experience using Azure DevOps and/or ServiceNow Strategic Portfolio Management Agile Boards for project planning, tracking and delivery.
- Experience managing projects involving Microsoft technologies such as SharePoint 2019, SharePoint Subscription Edition, SharePoint Online, Power Automate, Power Apps and Dataverse.
- Experience managing projects involving ServiceNow custom applications and modules, including Enterprise Asset Management, Strategic Portfolio Management and Customer Service Management in both cloud and on-premises environments.
- Good understanding of cybersecurity, data protection, privacy and security-related functional requirements within ICT projects.
- Excellent communication, presentation, leadership, stakeholder management and problem-solving skills.
- Adaptable, proactive and able to work effectively in changing environments while continuously driving improvements.
- English language proficiency at C1 level or higher.