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AccorHotel

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Housekeeping Supervisor

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  • Inspects all housekeeping areas on a daily basis to ensure highest standard of cleanliness.
  • Completes and supervises the daily checklist
  • Ensure all VIP arrivals and guest areas are taken care and at best conditions at all times
  • Conducts daily inspection of employee grooming.
  • Conducts daily briefing and on the job training for all Attendants and Team Leaders.
  • Checks and maintains equipment and machines used.
  • Follow up on job orders and co-ordinate with Engineering for follow up.
  • Maintains effective employee relations.
  • Attends daily briefing with EKH/AEH in Housekeeping.
  • Report any sick, irregular guest, and any stranger on housekeeping areas to the Housekeeper, Security Office immediately.
  • Proper handover and take over of the incoming and out going shifts to be handled well.
  • Report all Lost & Found items to Housekeeping.
  • Prepare discrepancy report for the front office.
  • Check and follow all maintenance report If the work is incomplete.
  • Waters and changes all flowers as per schedule requirement.
  • While inspecting housekeeping areas or other area there should be eye for detail.
  • Be Responsible for the cleanliness, maintenance, property and hygiene of housekeeping areas and service areas.
  • Oversee the work of attendants and team leaders
  • Handle all service matters to guests in the station
  • Be responsible for supervising the activities of Housekeeping Area attendants and team leaders.
  • Be fully aware of the Rixelence of the day
  • Proper grooming at all times
  • Show fullest cooperation and respect within the team and other departments
  • Is aware of the daily activities and has product knowledge of all the hotel facilities
  • University Degree in any field
  • Minimum 2 years in a similar role with a five star hotel
  • What is in it for you:

  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Skills

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