Housekeeping Supervisor

• Team Leadership: Supervise and train housekeeping staff, providing direction and support to ensure efficient operations.
• Quality Control: Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and presentation standards are met.
• Inventory Management: Monitor and manage housekeeping supplies and linens, placing orders as necessary to maintain adequate stock levels.
• Guest Relations: Address guest inquiries and concerns promptly and professionally, ensuring a high level of guest satisfaction.
• Scheduling: Oversee staffing schedules to ensure adequate coverage for peak times and coordinate with other departments as necessary.
• Health and Safety Compliance: Ensure all cleaning supplies and equipment are used safely, and maintain compliance with health and safety regulations.
• Reporting: Maintain accurate records of housekeeping operations, including completed tasks, inventory levels, and any issues requiring attention.

• Previous experience in housekeeping management or supervisory roles, preferably in a hotel setting.
• Strong leadership and team management skills.
• Excellent attention to detail and organizational skills.
• Ability to work flexible hours, including weekends and holidays.
• Effective communication and interpersonal skills.
• Proficiency in using housekeeping management software is a plus.

experience is an asset
Prior experience working with Opera Cloud or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus