Hotel Receptionist

Full-Time Hotel Receptionist

We’re looking for a FUN, PASSIONATE, and WELCOMING Hotel Receptionist to join our FANTASTIC TEAM at Novotel London Blackfriars!

Shifts: You will be required to work morning and evening shifts, including weekends, and may be required to work night shifts to cover holidays.

What you’ll do:

• Provide a seamless check-in/check-out experience
• Respond promptly to guest queries and ensure their satisfaction
• Offer recommendations on local activities, dining and entertainment
• Identify priority guests, VIPs and ensure their rooms are checked prior to arrival and placed with relevant VIP amenities
• Coordinate with the Duty Manager to provide excellent guest service
• Handle guest messages and room moves as needed

What we’re looking for:

• A welcoming, professional attitude with strong communication skills
• A knowledge of London’s activities, restaurants and local attractions
• Previous receptionist or customer service experience

• A Discount Card to be used in Accor Hotels Worldwide
• 2 x Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&C)
• Eyecare Vouchers
• Merlin Discount
• Training & Development
• Additional holidays with service
• And more: recommend a friend scheme; Employee Advisory Service

Salary: £30,014 per annum

Please Note - The successful candidate must already have eligibility to work in the UK

Apply now and be part of our dynamic team!