Group Learning, Leadership & Development Manager
Do you have a passion for helping people grow, develop and perform at their best? As our Group Learning, Leadership & Development Manager, you'll play a key role in building the future capability of our global workforce. From leadership development and career pathways to innovative learning solutions and emerging technologies, you'll help colleagues across our international locations reach their full potential and contribute to business success.
The Group Learning, Leadership & Development Manager is responsible for designing, developing and embedding learning, leadership and organisational development initiatives that strengthen capability across Rank Interactive's global workforce. The role will create scalable learning solutions and development frameworks that can be implemented across our international locations, while also leading the facilitation and delivery of key learning programmes within our Mauritius office. Occasional travel to our offices in South Africa, the UK, Spain, Gibraltar and Malta may be required to deliver train-the-trainer sessions, support local facilitators and ensure the successful delivery of global learning initiatives.
Working in partnership with business leaders, People & Culture teams and subject matter experts, you will identify capability gaps and develop learning solutions that enhance business performance, strengthen leadership effectiveness and support future talent needs.
The role will lead the delivery of key learning programmes in Mauritius while collaborating with trainers and facilitators across our global locations to drive a consistent, high-quality learning experience. Through innovative learning methodologies, technology and data-driven insights, you'll champion a culture of continuous development and ensure learning delivers measurable impact for both our people and the business.
Main Accountabilities & Responsibilities:
Develop and deliver Rank Interactive's global learning and development strategy, aligned to business priorities and future capability requirements.
Design and continuously improve scalable learning solutions, frameworks, curricula and career pathways that support colleague growth and organisational performance – delivering programmes in Mauritius and remotely or via HRBPs for our global locations.
Partner with business leaders and the wider People team to strengthen organisational culture, embed leadership behaviours and support change initiatives that drive engagement and performance.
Lead the facilitation and delivery of learning and leadership programmes within the Mauritius operation.
Build learning capability across global locations through coaching, mentoring and supporting trainers, facilitators and managers.
Partner with business leaders and People teams to identify capability gaps and implement targeted learning and organisational development solutions.
Support talent management, succession planning and leadership development initiatives across the organisation.
Manage learning technologies, digital learning content and learning analytics to maximise engagement and measure impact.
Manage learning budgets and external providers, ensuring value for money and high-quality outcomes, including owning the HRDC refund process.
Promote innovation and the use of emerging technologies, including AI-enabled learning tools, to enhance learning effectiveness, scalability and business impact.
What's Needed for Success - Experience & Qualifications:
Proven experience designing, implementing and evaluating learning and development strategies, programmes and solutions within a complex organisation.
Experience identifying capability gaps and translating business needs into impactful learning interventions.
Experience designing and facilitating leadership, management and professional development programmes.
Experience partnering with senior stakeholders to influence learning priorities and drive capability development.
Experience developing and supporting trainers, facilitators or subject matter experts to deliver effective learning solutions.
Experience utilising learning technologies, data and analytics to measure effectiveness and continuous improvement.
Experience within technology, digital, gaming, leisure or hospitality environments would be advantageous.
Experience using AI tools and an understanding of emerging technologies is desirable.
Degree, CIPD, CPTD, LPI or equivalent professional qualification is desirable.
Skills & Knowledge
Excellent stakeholder management, influencing and relationship-building skills.
Strong facilitation, presentation and communication skills.
Strong coaching and mentoring capability.
Commercial mindset with the ability to align learning initiatives to business outcomes.
Excellent planning, organisational and project management skills.
Strong understanding of modern learning methodologies, digital learning and learning technologies.
Knowledge of emerging technologies, including AI-enabled tools, and their application within learning and development.
Ability to analyse data and translate insight into effective learning solutions.
Understanding of talent management, succession planning and organisational development principles.
Personal Attributes:
Passionate about learning, development and continuous improvement in a global environment.
Collaborative and credible, with the ability to influence at all levels.
Comfortable influencing across reporting lines, in a geographically distributed organisation.
Innovative and future-focused in approach.
Commercially minded and results-oriented.
Proactive, adaptable and comfortable operating in a fast-paced environment.
Strong problem-solving skills and sound judgement.
Highly organised, with excellent attention to detail.
Committed to developing others and creating a culture of learning and growth.