General Manager
Posted Updated
Being part of the team is about making a difference. If you are passionate about providing the best possible service to residents and customers then we want you to join our team and make a difference today! As a General Manager, you will be directly responsible for the overall operation and cost-effective management of multiple dining service departments in more than one facility in a given geography. Ensures team achievement of financial goals and targets.
Key Responsibilities:
- Is well versed in all aspects of foodservice management, with a proven track record of success
- Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client
- Manages all financials including planning, budget development and analysis, and financial reporting
- Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
- Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates
- Conducts management meetings
- Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations
- Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping
- Hires, trains and orientates new management associates
Preferred Qualifications:
- B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus five to seven years of directly related experience preferred
- Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training
- Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
- P&L accountability and contract-managed service experience is desirable
- Multi-unit management experience preferred
- Experience with cash retail operations
- Retail marketing experience is highly desirable
- Supervisory, leadership, management and coaching skills
- Good communication skills both written and verbal
- Ability to communicate on various levels to include management, customer and associate levels
- Knowledge of financial, budgetary, accounting and computational practices
- Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
- Certified Dietary Manager (CDM) certification highly desirable