Forward Deployed Engineer
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Forward Deployed Engineer based in Canada.
As a Forward Deployed Engineer, you will work at the intersection of software engineering, partner delivery, payments, and AI-driven innovation. You will collaborate directly with SaaS partners to design, build, and deploy seamless payment integrations and workflows. The role combines hands-on engineering with customer-facing technical leadership, taking integrations from initial discovery through production deployment. You will leverage AI-assisted development tools to accelerate delivery while creating reusable assets, automation, and best-practice playbooks. Success in this role will be measured through implementation quality, scalability, speed-to-launch, and partner satisfaction. You will also work closely with Sales, Product, Operations, and engineering teams to solve complex integration challenges. This is a fully remote, Canada-based position with travel required for customer engagements and company events.
Accountabilities
- Lead technical discovery sessions with SaaS partners to understand business requirements, technical environments, integration needs, and implementation objectives.
- Design and implement payment integrations using REST APIs, webhooks, tokenization, and related integration technologies.
- Develop and maintain custom scripts, lightweight services, automation, and other technical assets supporting partner implementations.
- Lead integrations through the full delivery lifecycle, from sandbox environments and technical validation through production deployment.
- Work directly within partner development teams when required, providing hands-on engineering support and promoting best-practice integration approaches.
- Leverage AI-powered developer tools for code generation, automation, testing, and engineering productivity.
- Create reusable AI-enabled delivery playbooks, templates, technical assets, and certification materials to improve consistency and scalability across implementations.
- Develop reusable assets such as MCPs, scripts, templates, and automation components that accelerate future partner deployments.
- Partner cross-functionally with Sales, Product, Operations, and other technical teams to resolve implementation challenges and ensure successful delivery.
- Take ownership of implementation outcomes, including time-to-live, technical quality, scalability, delivery efficiency, and partner technical trust.
- 3–6 years of professional experience in software engineering, solutions engineering, implementation engineering, or a closely related technical discipline.
- Demonstrated experience designing and implementing APIs, integrations, and technical workflows.
- Proficiency in Java, TypeScript, or a comparable programming language.
- Customer-facing technical experience, with the ability to communicate effectively with developers, technical stakeholders, and business partners.
- Ability to adapt to the partner’s technical environment, communication style, and language requirements rather than relying exclusively on internal standards.
- Strong problem-solving skills and the ability to translate business and technical requirements into practical, scalable solutions.
- Interest in or hands-on experience with AI-augmented software engineering, code generation, automation, or AI developer tools.
- Experience with payment technologies, fintech, payment gateways, or Payment Facilitator (PayFac) environments is preferred.
- Familiarity with cloud technologies, particularly AWS, is an asset.
- Experience with AI developer tools such as Kiro, Claude, or GitHub Copilot is preferred.
- Strong collaboration skills and the ability to work effectively across Sales, Product, Operations, Engineering, and partner teams.
- Ability to work independently, manage multiple priorities, and operate effectively in a fast-paced, customer-focused environment.
- Willingness and ability to travel for customer engagements and company events.
- Applicants must have existing legal authorization to work in Canada; visa sponsorship is not available for this position.
- 100% remote-first working model within Canada, with flexibility to work from home or another location of choice within the country.
- Market-competitive target compensation based on experience, capabilities, and location.
- Compensation combining base salary with variable compensation, such as company-wide bonuses or sales commission, as applicable.
- Comprehensive medical, dental, vision, and life insurance coverage.
- 21 paid vacation days.
- 6 paid sick days.
- 8 nationally observed holidays.
- Employee Share Program with a 20% employer contribution match.
- Opportunities to work directly with SaaS partners on modern payment integrations and AI-enabled engineering initiatives.
- Regular exposure to cross-functional teams and opportunities to develop expertise across payments, software integration, automation, and AI-assisted development.
- Standard work schedule of 37.5 hours per week.
- Regular employee position with one opening available.