Food & Beverage Manager-in-Training
• Valuating and monitoring the work performance and progress of others.
• Collaborating with managers to plan the work output for the organization.
• Aiding in the process of developing and instituting policies, performance goals and objectives.
• Gaining experience and perspective by working in different departments of the organization, such as personnel, merchandising, purchasing, customer services, sales and marketing (where applicable).
• Completing classroom instruction in various topics that are related to their department rotation.
• Taking and passing tests and evaluations to continue in the program.
• Attending lectures and conferences that will aid in their development.
• Studying effective conflict resolution and observing disciplinary hearings.
• Creating projects and oral presentations.
• Participating in all aspects of the hiring process, including interviewing, hiring and then onboarding/training new employees.
• Analysing company reports to evaluate the organization’s inventory activity, gross profit and sales.
• Identifying trends and then developing recommendations based on the information gathered.
• Working with established client accounts.
• Observing and training with experienced staff to learn about the standards, procedures and methods used to be effective within each department.
• Learning about the various functions and operations for all employees, as well as the practices and policies that impact each phase of the business.
• Minimum 1-year cumulative experience in hospitality/customer service, or in specific chosen area.
• Post-secondary education (i.e. diploma, degree) in Hospitality.
• Desire to advance hospitality career, with strong ability, engagement, and motivation.
• Experience in a management role or similar.
• Agile and works well in fast-paced environment.
• Lifestyle approach to hospitality (entrepreneurial skills, non-traditional customer service approach, and the desire to be you).
• Superb attention to details.
• Strong leadership skills.
• A positive attitude and willingness to learn.