Family Support Technician
About ECS/ Why work for us?
We want you to apply because we believe everyone can make a positive impact. By joining ECS, you will directly improve the lives of children and their families and those facing homelessness, mental health challenges, and substance use disorders in San Diego. Your unique skillset will be embraced as we work to break systemic barriers and create a more equitable society. Join us in making a meaningful difference in the lives of others!
Mission: Our mission is to break barriers and transform communities through programs rooted in our tradition of action and faith in God.
Purpose: Our purpose is to cultivate a strong, vibrant, and just San Diego region.
Vision: Our overall vision is to have an abundant and equitable society where all have unlimited potential.
POSITION: Family Support Technician (Full Year or Modified Traditional)
REPORTS TO: Site Supervisor
EEOC CLASS: Service Worker (9)
FLSA: Non-exempt
This is continuous recruitment which will be used to establish an ongoing hiring consideration list for future hiring purposes.
GENERAL DESCRIPTION:
Under the supervision of the Site Supervisor, the Family Support Technician will be responsible for helping meet the Head Start Performance Standards of the ERSEA, Health, Nutrition, Family and Community Partnerships, Disabilities, Mental Health and Parent Involvement areas.
*State of California Child Development Permit preferred.
FUNDING SOURCE:
Neighborhood House Association Head Start/Child Development Program of San Diego County (U.S. Department of Health and Human Services)
ESSENTIAL FUNCTIONS:
1. Recruit eligible families for enrollment, including children with disabilities, for participation in Head Start and Early Head Start, in compliance with the required monthly quota for applications.2. Maintain accurate, current and follow-up documentation on recruitment, enrollment, referrals, health and social services and other information related to the children and families.
3. Coordinate statistics with the Site Supervisor to ensure accurate completion of the monthly reports.
4. Work cooperatively with the Site Supervisor and all other staff to coordinate center responsibilities. Assisting in the classroom, kitchen or outdoors as needed.
5. Interview parents/guardians regarding their present needs. Set realistic goals with the families to be achieved during the enrollment year and follow up with families as required.
6. Conduct required home visits and as needed.
7. Record all field activities by signing in and signing out on the required forms.
8. Develop and retain a working knowledge of community health and social service resources, including services to children with disabilities, and assist families to utilize these resources.
9. Coordinate with the Family and Community Partnership Manager in the delivery of emergency and other assistance to families.
10. Accurately assess children’s immunization records to determine if immunizations are current and assist parents to update immunizations as necessary.
11. Track health and dental screenings and follow-up treatment, and administer hearing and/or vision screenings as necessary. Assess nutrition needs and do bi-yearly required heights and weights.
12. Secure from parent/guardian necessary forms required by the Head Start program.
13. Attend staff and community meetings and trainings as assigned.
14. Promote parent involvement at all levels of the program and attend parent meetings and help facilitate parent involvement activities.
15. Attend not less than 15 hours of professional development per year.
16. This job description is not intended to be all-inclusive. Employee will also perform other related job duties as assigned by the Site Supervisor other management as needed.
KNOWLEDGE, SKILLS, AND ABILITY:
Knowledge
1. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
2. Knowledge of human behavior; individual differences in ability, personality, and interests.
3. Knowledge and application of basic arithmetic.
Skills
1. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
2. Instructing — Teaching others how to do something.
3. Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
4. Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
5. Speaking — Talking to others to convey information effectively.
6. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
7. Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
8. Time Management — Managing one's own time to achieve desired results.
9. Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
10. Monitoring — Assessing performance of yourself for effectiveness to make improvements or take corrective action.
11. Computers: Working knowledge of and ability to use Microsoft Office Applications.
Abilities
1. Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
2. Speech Clarity — The ability to speak clearly so others can understand you.
3. Speech Recognition — The ability to identify and understand the speech of another person.
4. Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
5. Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
6. Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
7. Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
8. Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
9. Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
EDUCATION & EXPERIENCE:
EDUCATION:
Minimum of a High School diploma or equivalent AND Twelve (12) college units in Early Childhood Education or Child Development.
EXPERIENCE:
Minimum of Two (2) years’ paid experience, which demonstrates working effectively with diverse clientele, maintaining confidential records and providing accurate and timely reports. Experience in a preschool classroom, and/ or social service setting preferred.
LANGUAGE:
Bilingual English/Spanish preferred
OTHER/SPECIAL:
18 years or older. Excellent oral and written skills. Ability to pass a physical examination and tuberculin skin test. Meet the State of California immunization requirement for employees of day care centers, immunization proof against influenza, pertussis and measles. Fingerprint clearance and criminal record check required. Ability to conduct numerous visits to clientele’s homes at various locations in San Diego’s South County Area. Verification of current driver’s license and insurance required for personal car usage. *State of California Child Development Permit preferred.
PHYSICAL:
Lifting Requirement: Up to 25 pounds