Digital Merchandiser
Posted
LiveLink Technology provides outsourced digital operations support to a major international retail client's online photo products business. The Digital Merchandiser is responsible for the day-to-day online merchandising of this client's ecommerce photo platform, ensuring products, imagery and content are presented accurately, attractively and in a way that maximises conversion and sales. The role sits within a fast-paced, client-facing digital operations environment and works closely with the client's own ecommerce and marketing teams.
This role is remote, with occasional travel to America.
This role is remote, with occasional travel to America.
Cross-Functional & Client Liaison
- Act as a day-to-day point of contact with the client's ecommerce and marketing teams on merchandising queries and requests.
- Brief and liaise with internal resources to deliver on-site content.
Site Merchandising & Content
- In coordination with clients, maintain and update product listings, categories and site navigation across the client's ecommerce photo platform.
- Optimise product imagery, descriptions and pricing to ensure accuracy and brand consistency.
- Develop merchandising strategies key trading zones (homepage, category pages, search results) to reflect seasonal campaigns, promotions and stock priorities.
- Carry out regular site quality checks, identifying and resolving broken links, missing content or display issues.
Trading & Campaign Support
- Support the planning and execution of promotional and seasonal campaigns (e.g. Christmas, Mother's Day, back-to-school) in line with the client's trading calendar.
- Monitor site performance, conversion rates and best/worst sellers, feeding insights back to the wider team.
- Assist with A/B testing of layout, imagery and content where required.
Reporting & Continuous Improvement
- Produce regular reporting on site performance, merchandising activity and campaign outcomes.
- Monitor competitor activity and industry trends, recommending improvements to merchandising practice.
- Contribute to the ongoing development of merchandising processes, standards and documentation.
- Provide expertise to development teams to refine new ideas and features for the site.
- Experience in an ecommerce, digital merchandising or online trading role (retail, print, photo products or similar consumer sector).
- Experience in pitching and delivering a site or category vision for a specific target audience.
- Strong working knowledge of analysing and acting on data.
- Experience using ecommerce or content management platforms (e.g. Shopify, Magento, or bespoke/proprietary systems).
- High attention to detail, particularly around product content, imagery and pricing accuracy.
- Confident communicator, comfortable liaising directly with client stakeholders.
- Well organised, able to manage multiple priorities and campaign deadlines in a fast-paced trading environment.
Desirable
- Basic image editing skills (e.g. Photoshop or similar).
- Experience working in an outsourced, agency or client-services environment.
- Familiarity with SEO principles and their application to product content.
- Experience within photo products, print-on-demand, or personalised retail ecommerce.