Customer Service Representative
Posted Updated
Position: Customer Service Representative
Location: SAN ANTONIO TX 78205
Duration: 12+months
Rate: $12.59/Hr on W2
Job Description:
Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact, not transaction processing.
Namratha Gandavarapu
317-210-8733