Clinical Pharmacy Technician - Clinical Pharmacists

Key Responsibilities
1. Medication Adherence & Quality Measures

Monitor and track patient adherence to medications tied to NCQA measures (e.g., statins, diabetes, hypertension)
Conduct outreach to patients to improve adherence and close care gaps
Document and support quality metric performance initiatives

2. Prior Authorization Support

Assist with prior authorizations during coverage gaps or high-volume periods
Ensure timely submission and follow-up with payers
Reduce delays in medication access and therapy initiation

3. Patient Assistance & Access Programs

Enroll and support patients in internal medication assistance programs (MAP) and manufacturer programs
Collect, verify, and maintain required documentation
Help reduce financial barriers to medication access

4. Internal Prescription Capture

Promote use of internal pharmacy services
Coordinate prescription transfers, refills, and medication synchronization
Address patient barriers related to cost, access, and convenience

5. Support of Clinical Pharmacist Services

Perform operational tasks to allow pharmacists to focus on:

Hypertension management
Diabetes/A1C optimization
High-risk patient interventions

Support initiatives tied to triple-weighted quality measures

6. Data Tracking & Reporting

Track and document:

Medication adherence metrics
Prior authorization outcomes
Patient assistance enrollment
Prescription capture rates

Assist in reporting for quality programs and performance improvement.