Client Partner Manager, GCR Leisure, Apple Ads Greater China
At Apple, we believe in the power of technology to enrich people’s lives. Everything we build is designed—first and foremost—with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them.
Our Ad Platforms team applies that belief by delivering ads that add value, helping people discover content, supporting creators, and protecting and respecting everyone’s privacy. Our technology powers ads in the App Store, Apple News, Stocks, and Apple TV. We help developers and marketers of all sizes drive discovery of their apps across the App Store. Our display ads in Apple News and Stocks aid advertisers in promoting their products alongside trusted content in a brand-safe environment, while supporting publishers and journalists. We help advertisers connect with captivated audiences with our sponsorship integrations and experiences in live sports on Apple TV. Everything we do is with the unwavering commitment to privacy you expect from Apple. Because when advertising is done right, it benefits everyone.
With this role, you will have an exciting opportunity to lead and develop a high-performing team of Client Partners in Greater China. You will be responsible for driving business growth across the team while building strong customer partnerships and developing talent. The ideal candidate is a strategic and inspiring leader who is passionate about developing people, delivering business results, and building trusted relationships with customers. You will lead the team in developing and executing account strategies, driving revenue growth, and creating long-term value for customers through Apple Ads.
Lead and develop a team of Client Partners, establishing a high-performing team culture built on accountability, collaboration, continuous learning, and customer focus. Own the team’s overall business performance, translating business priorities into clear goals and strategies, and ensuring the team delivers against revenue and business objectives. Coach Client Partners on account strategy, business planning, opportunity development, executive engagement, and navigating complex customer situations. Build trusted relationships with senior and C-level customer stakeholders and provide strategic leadership in key customer engagements and complex business opportunities. Partner with Client Partners on high-impact opportunities and customer challenges, helping the team identify new growth opportunities and deepen strategic customer relationships. Lead cross-functional collaboration across Apple to address customer needs, resolve complex issues, and drive business outcomes. Represent the voice of customers internally, bringing market insights, competitive perspectives, and customer feedback to influence product and business priorities. Establish effective business rhythms, including pipeline management, forecasting, business reviews, and performance management, to ensure strong execution and accountability. Develop and retain talent through ongoing coaching, feedback, career development, and performance management. Identify and develop high-potential talent and contribute to building a strong talent pipeline for the broader organization. Contribute to the broader Apple Ads organization by sharing best practices, leading cross-functional initiatives, and fostering a culture of collaboration and shared success.
Minimum Qualifications
- Demonstrated track record of delivering strong business results in digital advertising, technology, mobile, or related industries.
- Demonstrated leadership capability, through people management experience and/or significant experience leading complex businesses, customers, or cross-functional initiatives.
- Strong business acumen and ability to translate customer and market insights into actionable business strategies.
- Proven ability to build and maintain trusted relationships with senior and C-level customers and influence strategic business decisions.
- Demonstrated ability to coach, develop, and motivate others, with a strong commitment to talent development.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence senior stakeholders and drive alignment across functions.
- Strong judgment and problem-solving skills, with the ability to navigate ambiguity, prioritize effectively, and make sound business decisions.
- Strong collaboration skills and a team-oriented mindset, with the ability to drive outcomes across cross-functional teams.
- Fluency in Mandarin and English.
- Bachelor’s degree or equivalent experience.
Preferred Qualifications
- Experience leading and developing high-performing sales or client-facing teams.
- Experience in digital advertising, performance marketing, mobile advertising, ad technology, or related industries.
- Strong understanding of the digital advertising ecosystem, including advertisers, agencies, measurement, attribution, and evolving market dynamics.
- Demonstrated experience engaging and influencing C-level and senior executive stakeholders.
- Experience managing complex customer relationships and navigating multi-stakeholder decision-making environments.
- Demonstrated ability to develop long-term business strategies and translate them into clear priorities and execution plans for a team.
- Experience using data and business insights to identify growth opportunities and improve business performance.
- Proven ability to lead cross-functional initiatives and influence stakeholders without direct authority.
- Experience building a strong team culture and developing talent through coaching, feedback, and career development.
- Growth mindset, resilience, intellectual curiosity, and a strong commitment to excellence.