Client Implementation Manager
Posted Updated
This is Tribe
Tribe is a rapidly growing payments technology company on a mission to make the world of payments simple, secure and accessible. Tribe’s technology is built for today’s challenges and tomorrow’s opportunities.
At Tribe, we dream of a future where payments innovation supports the day-to-day experiences that end-users crave. We focus on creating solutions that press ‘fast-forward’ on the innovation lifecycle, without compromising quality, operational value, or stability.
What you would do
- Manage client projects from planning through launch and closure
- Build and maintain project plans, timelines, and risk trackers
- Coordinate with Engineering, Product, Compliance, and Support to keep everything on track
- Be the client’s main point of contact — give regular updates to clients and leadership
- Run kickoff meetings, progress check-ins, and post-launch reviews; build strong relationships with client teams
- Guide clients through technical setup — API integrations, system configuration, user access.
- Support client testing (UAT): prepare test plans, track bugs, confirm results before launch, hand off documentation to Support
- Keep clear records — project plans, reports, meeting notes, decisions, sign-offs — for audits
You Have
- 1–2 years in implementation, project management, or client delivery - ideally in fintech, banking, or payments
- Knowledge of REST APIs and technical onboarding is a plus
- Strong written and spoken English, able to talk to both technical teams and executives
- Well organized, able to juggle multiple projects
- Good at solving problems and finding root causes
- Detail-oriented, especially with documentation and compliance
- Team player, comfortable working across departments
- Detail-oriented and committed to maintaining high standards of quality, documentation, and compliance.
- Collaborative and able to work effectively across different teams and functions.
- Curious about technology and interested in how financial services platforms, integrations, and digital products work.
- Motivated by ownership and accountability, taking pride in seeing projects through from concept to successful delivery.
The Company is offering
- Official contract according to MD law;
- Ultra-modern office in the very center of Chisinau;
- Full paid training;
- Paid lunch;
- Birthday day off
- Sick days covered by the company
- Fruits, coffee machine, and regular team buildings;
- Friendly environment;
- ...and much more