Channel Operations Account Manager

About the Role The goal of this role is to own the operational execution of Meta Reality Labs products across our retail and distribution partner network. You'll manage the full order-to-cash cycle, drive CPFR with assigned accounts, and ensure channel inventory health meets our targets — all while actively using AI tooling to make the work faster, more accurate, and more scalable. This role reports into the regional Channel Operations Manager and sits within the Global Channel Operations team. You'll work directly with retail partners, distributors, and cross-functional teams spanning sales, logistics, planning, and finance. Why AI Matters Here Our team is building an AI-first operating model. This role requires hands-on, daily use of AI tools to solve real operational problems — not just familiarity with the concepts. You'll be expected to translate business needs into working AI solutions using the tools we have (enterprise AI assistants, Google Workspace AI, internal automation platforms).