Channel Cross Route-to-Market Program Manager

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Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.

We're seeking an exceptional strategist and execution powerhouse to create and implement in-store initiatives/experiences that will apply across all our Route-to-Market channels to drive sales and customer experience. The role will cover the program design, development and delivery of go-to-market strategies of these initiatives. They will be working with a variety of cross functional partners including staff & training, in store technologies, product marketing, finance and merchandising to name a few. These initiatives will be designed to apply across tens of thousands of point of sales of our Consumer Electronic retailers, our Carrier partners, and Apple-only resellers across the world.

As our Cross Route-to-Market Program Manager you'll create and implement in-store initiatives/experiences. In addition to in-store experiences the cross route-to market program manager will design, develop and deploy a competitive analysis framework and process to deeply understand and how all Apple Omni-Channel sales programs stand out vs our main competitors worldwide and provide recommendations of actionable and scalable initiatives to preserve our leadership position in this space. The Program Manager is a strategic problem solver and organized teammate. They will drive, project manage and deliver against key initiatives in our channel programs globally, focusing on omni-channel customer experiences. They will activate on device apps and content, merchandising and staff and connect them with channel partner digital touch points with consumers.

The Cross Route-to-Market Program Manager is a strategic thinker and organized team player. They will drive, project manage, and deliver in-store experiences and performance programs across five core pillars: redefining communications touchpoints for greater visibility; improving partner consolidation, coverage, and account management systems; piloting, measuring, and scaling new experiences that drive incremental revenue; building toolkits and playbooks that activate sell-through; and conducting competitive analysis to inform market positioning.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience, with a minimum of 10 years of relevant work experience
• Minimum 5 years of Commercial Experience managing channels in multiple route-to-markets.
• A deep understanding of how the customer journey connects physical and digital interactions.
• Experience working with global stakeholders and managing global initiatives
• Detail oriented and demonstrated ability to complete work comprehensively and accurately
• Proficient in Excel and Keynote and AI tools

Preferred Qualifications

• Experience managing channels in retail, telco, or a related route-to-market industry
• Ability to simplify the complex and achieve clarity when ambiguity exists
• Self-starter with a consistent track record of delivering high-impact results