Associate Account Manager - Abu Dhabi

About this Position At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us. Do you dare to make an impact? What you´ll do Generate profitable and sustainable sales growth across the designated territory of Abu Dhabi, with a focus on Waterproofing and Construction Chemicals. Identify and generate new business leads, engage directly with main contractors, and manage the sales cycle through to successful deal closure. Acquire new customers and accounts while developing and maintaining strong, long-term relationships with existing customers. Assess customer requirements and recommend the most suitable products and solutions from the available product portfolio. Collaborate closely with Support, Account Management, Business Development, and other internal stakeholders to ensure effective customer service and business growth. Support customers in resolving product-related or technical issues in coordination with the Technical Customer Service team. Manage customer complaints promptly and professionally, ensuring a high response rate and maintaining expected levels of customer satisfaction. Monitor and report on sales performance, pipeline development, customer activity, and potential risks or challenges that may impact business results. Participate in regular sales and management meetings and provide relevant market, customer, and business updates.