Assistant Shop Manager - Rutledge, TN
The Assistant Shop Manager supports the Hardware Repair Manager in overseeing personnel and day-to-day shop operations. This role focuses on staff management, scheduling, and ensuring that technicians have the resources they need to succeed. The Assistant Shop Manager helps maintain a positive, efficient workplace while ensuring alignment with CleanSpark’s policies and goals.
Key Responsibilities
- Supervise and manage shop staff, including Leads and Technicians, ensuring accountability to company standards
- Lead the hiring process for technician and lead positions, including interviewing, evaluating, and selecting candidates
- Administer disciplinary actions by documenting issues, providing feedback, and escalating to senior management when necessary
- Conduct performance monitoring and contribute to reviews by evaluating staff achievements, identifying gaps, and recommending development plans
- Oversee onboarding and training of new employees to ensure they understand policies, safety practices, and repair procedures
- Ensure consistent compliance with SOPs, workplace standards, and safety/ESD protocols
- Support logistics operations and ensure adequate stock of tools, parts, and repair materials to meet production needs
- Foster a positive work environment by addressing employee concerns, maintaining morale, and encouraging teamwork
- Manage day-to-day personnel administration, including documentation, attendance tracking, and reporting
- Coordinate with Leads to align staffing and workflow with operational goals and quality standards
- Perform additional duties as assigned
This role requires professionalism, respect, sound judgment, strong communication, attention to detail, and the ability to work effectively with others in a collaborative, team-oriented, and inclusive environment.
Required Qualifications
- High school diploma or GED required; associate or bachelor’s degree in business administration, management, or a related field preferred.
- Two to four years of supervisory or management experience, preferably in a repair, warehouse, manufacturing, or similar operational environment.
- Demonstrated people-management experience, including hiring, coaching, performance management, employee development, and corrective action.
- Strong organizational skills with experience in scheduling, documentation, administrative recordkeeping, and workforce coordination.
- Ability to balance staffing, logistics, and workflow requirements in a fast-paced environment.
- Strong written and verbal communication skills with the ability to collaborate across departments and organizational levels.
- Ability to lift and carry up to 75 pounds, with or without reasonable accommodation.
- Reliable transportation and the ability to travel to other Company facilities or off-site locations as business needs require.