ASSISTANT MANAGER, RESTAURANT / BANQUET)
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- Assist and ensure that the setup of the F&B outlet or function room is in accordance to Banquet Event Order
- Ensure that all pre requisitions for the functions room or the F&B outlet are checked correctly and ready for setting up when the time arrives
- Co-ordinate closely with Chef and to have a clear understanding on the menu served for the event
- Supervise the maintenance of service standards during banquet or outlet service operations
- Respond to any demands or complaints from guests with tact, sincerity and promptly. To keep F&B Manager informed of incidents during or after the function OR outlet operational service hour
- Keep track of banquet service or outlet operating equipment to ensure par level for smooth operations
- Handle requisition of items which require replacement
- Attend all meetings and trainings as assigned by management
- Ensure that all service and storage areas are kept safe, clean and locked
- High school education
- Certificate in Food & Beverage will be an advantage
- Minimum 2 years of relevant experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Working knowledge of MS Excel, Word, & PowerPoint
Competencies
This role requires:
- Fluency in English
- To be eligible to work in Putrajaya.
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times