Assistant Manager Concierge - The Hoxton Bengaluru City

What you’ll do…

• You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way.
• Deal with the coming and going of guests, whether that’s answering guest questions, guiding them through the property or giving directions in the neighbourhood we call home.
• Jump in to help the team because teamwork is our middle name, and you’re a person who’s not afraid to wear multiple hats.
• Show guests to their rooms, giving information and helping with any amenities.
• Coordinating with front desk to manage guest luggage storage and handling guest luggage with care, as if it were your own.
• Ensuring the lobby and entrance is kept tidy and presentable.

What we’re looking for…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to.
• Passion for exceeding guest’s expectations.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.