Assistant Housekeeping Manager

**Responsibilities:**

• Assist the Housekeeping Manager in overseeing all daily housekeeping operations and staff management
• Supervise and coordinate housekeeping staff to ensure efficient completion of cleaning tasks and room turnover
• Conduct quality inspections of guest rooms, common areas, and back-of-house spaces to maintain established cleanliness standards
• Manage housekeeping inventory, including supplies, linens, and equipment, and coordinate reordering as needed
• Train, mentor, and develop housekeeping team members on proper cleaning procedures, safety protocols, and guest service standards
• Create and manage staff schedules to ensure adequate coverage and optimal operational efficiency
• Address guest complaints and concerns related to housekeeping services and implement corrective actions
• Maintain detailed records and reports on room status, maintenance issues, and staff performance
• Coordinate with maintenance and engineering departments to address facility repairs and equipment issues
• Ensure compliance with health, safety, and sanitation regulations and company policies
• Support budget management by monitoring labor costs and controlling supply expenses
• Assist in implementing new cleaning procedures, technologies, and best practices to enhance operational efficiency

**Qualifications:**

**Required:**

• Minimum 2 years of housekeeping operations or hotel management experience
• Proven experience managing housekeeping operations for properties with 250+ rooms
• Demonstrated supervisory or team leadership experience
• Strong knowledge of housekeeping standards, cleaning procedures, and sanitation protocols
• Proficiency in housekeeping management software and inventory systems
• Excellent organizational and time management skills
• Ability to communicate effectively with staff at all levels and resolve conflicts professionally
• Physical ability to perform housekeeping duties and walk through properties regularly

**Preferred:**

• Associate's degree or certification in hospitality management or related field
• Experience with budget management and cost control in housekeeping operations
• Familiarity with health, safety, and sanitation regulations (OSHA compliance)
• Knowledge of green cleaning practices and sustainable housekeeping initiatives
• Experience training and developing housekeeping staff
• Proficiency in multiple languages
• Previous experience in a luxury or upscale hotel environment

WHY WORK FOR ACCOR

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.