Assistant / Director of Sales (Corporate & MICE)

The Director of Sales is to support the Director of Commercial Strategy & Sales in driving the rooms revenue through management of existing accounts and development of new accounts and key markets.

Primary Responsibilities

To Achieve Rooms Revenue Budget and Individual Goal

• Actively participates in the preparation of the annual Sales and Marketing Plan and Room Revenue Budgets.
• Supports Director of Commercial Strategy & Sales in goals setting.
• Supports Director of Commercial Strategy & Sales to achieve rooms revenue budget and individual goals.
• Reviews and monitors room revenue, room nights and average rate performance of the accounts.
• Reviews groups booking pace in advance to help build base business for the hotel.
• Actively participate in Rooms Revenue Meeting and pricing strategy in corporate segment.

Management of Accounts and Development of New Accounts and Markets

• Drive and grow Corporate & MICE business to achieve the budgeted room revenue, room nights and average rate of the segment.
• Develop key account management strategy and individual accounts activation plan to support & drive room revenue performance and result delivery.
• Actively engages and manages clients through daily sales activities, site inspections and entertainment.
• Participates in Accor Sales Mission, relevant Roadshows and Trade shows and promotional events to foster strong relationship with existing clients and develop new markets by identifying prospective clients.
• Responsible in planning and activation of corporate related events in the hotel.
• Responsible for gaining exposure and inclusion in companies travel program.

Ad-Hoc Projects Champion

• Assists and supports in ad-hoc projects assigned by Director of Commercial Strategy & Sales
• Contributes to the hotel’s Corporate Social Responsibility and sustainability efforts.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

• Minimum Diploma holder or equivalent.
• Degree holder an advantage.
• Minimum 7 years of relevant sales experience in a Luxury Hotel.
• Work experience in a Luxury Hotel in a similar capacity an advantage.
• Oral and written fluency in English.
• Ability to speak other language and basic understanding of local languages an advantage.
• Motivated.
• Results oriented.
• Independent.
• Team player / builder.
• Client / People oriented.
• Disciplined and dedicated.
• Displays initiative and creativity.
• Flexible and Able to articulate well.
• Excellent presentation skills.
• Good at relationship building and diplomacy.
• Aware of local market / competitions.
• Able to work in different locations.
• Ability to prioritise work tasks and has a sense of urgency.
• IT Savvy and well versed with systems.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.