APJ Sustainability Services Business Development & Partner Growth Leader

APJ Sustainability Services Business Development & Partner Growth Leader

Description -

Job Summary

HP is seeking a dynamic, commercially minded leader who is passionate about sustainability, circularity, and building new business opportunities to lead the growth of our Sustainability Services portfolio across the Asia Pacific and Japan (APJ) region.

This role can be based in Singapore or Malaysia and will be responsible for driving regional growth of:

• ITAD (IT Asset Disposition): Services that help customers securely retire, recover value from, reuse, refurbish, or responsibly recycle IT assets at the end of their lifecycle.
• CRLP (Certified Refurbished Licensing Program): HP's certified refurbishment ecosystem that enables authorized partners to refurbish and resell HP devices while meeting HP quality, compliance, and sustainability standards.

This role sits at the intersection of sustainability, sales, partner management, customer engagement, and business growth. The successful candidate will work closely with HP's global Sustainability Services organization to translate global strategy into APJ execution, while bringing market intelligence, customer insights, and partner feedback back to the global team to influence future offerings and investment priorities.

The successful candidate will be responsible for accelerating regional adoption of HP's circular economy services by expanding partner ecosystems, engaging HP sales teams, developing customer opportunities, and creating scalable go-to-market strategies that convert sustainability objectives into measurable business outcomes.

The ideal candidate is someone who can connect purpose with commercial results. They understand why sustainability matters to customers, but also possess the business acumen, sales mindset, and partnership skills needed to build pipeline, grow revenue, expand market coverage, and create long-term value for customers, partners, and HP.

Key Responsibilities

Sustainability-Led Business Growth

• Lead the growth of HP's ITAD and CRLP businesses across APJ.
• Position circular economy solutions as drivers of customer value, sustainability outcomes, and business growth.
• Identify new market opportunities, customer needs, industry trends, and emerging sustainability requirements.
• Develop and execute regional growth plans focused on revenue, margin, market expansion, customer adoption, and partner engagement.
• Help customers understand the value of circular solutions, including:
  • Asset reuse
  • Refurbishment
  • Lifecycle extension
  • Value recovery
  • Responsible recycling
  • Data security
• Provide APJ market insights and customer feedback to influence HP's global Sustainability Services strategy and roadmap.

Global & Regional Leadership

• Serve as the primary Sustainability Services business leader for APJ.
• Translate global strategies into practical regional execution plans.
• Represent APJ market requirements within HP's global Sustainability Services organization.
• Align priorities across Sales, Category, Finance, Operations, Legal, Sustainability, and Business Units.
• Identify successful regional initiatives that can be replicated globally.
• Act as a bridge between strategy and execution, helping turn new ideas into scalable business results.

Sales Enablement & Customer Growth

• Work directly with HP Sales teams to embed sustainability services into customer account strategies.
• Drive adoption of ITAD and CRLP solutions within strategic customer engagements.
• Develop:
  • Sales tools
  • Value propositions
  • Customer messaging
  • Business cases
  • Training programs
• Support account teams in identifying opportunities where sustainability services can improve customer outcomes.
• Engage directly with customers to understand:
  • Sustainability priorities
  • Circular economy objectives
  • Data security requirements
  • Asset recovery needs
  • Technology refresh strategies
• Assist sales teams in progressing opportunities from solutioning through commercial execution.

Partner & Ecosystem Leadership

• Develop and manage HP's APJ network of ITAD and refurbishment partners.
• Identify new partners to expand geographic and service coverage.
• Ensure partners have the operational capabilities, compliance standards, and commercial readiness required to support HP customers.
• Establish scalable engagement models between HP, customers, and partners.
• Support partner onboarding, enablement, performance management, and growth planning.
• Drive partner participation in customer opportunities and regional business development activities.
• Ensure partners align with HP standards for:
  • Data security
  • Compliance
  • Sustainability
  • Circular economy practices
  • Responsible refurbishment and resale

Go-To-Market Strategy & Innovation

• Develop APJ-specific go-to-market strategies for Sustainability Services.
• Expand adoption of:
  • ITAD services
  • Certified refurbished devices
  • Lifecycle extension services
  • Trade-in programs
  • Circularity solutions
• Pilot new market approaches, commercial models, and partner-led growth strategies.
• Create repeatable, scalable business models that can be adopted across multiple APJ markets.
• Continually simplify the customer experience and improve ease of doing business with HP.

Business & Operational Performance

• Own regional business performance metrics, including:
  • Pipeline
  • Revenue
  • Margin
  • Customer adoption
  • Partner contribution
  • Value recovery
• Use business data and customer insights to identify growth opportunities and remove barriers.
• Partner with Operations and Finance to ensure delivery models are scalable and financially sustainable.
• Improve processes that increase:
  • Sales productivity
  • Partner effectiveness
  • Customer satisfaction
  • Operational efficiency
• Balance short-term business performance with long-term strategic growth.

Qualifications

Required

• Experience in sustainability services, ITAD, asset lifecycle services, refurbishment, circular economy programs, or related technology businesses.
• Demonstrated success in business development, sales enablement, or partner management.
• Strong commercial mindset with experience in revenue growth, pipeline development, pricing, and business strategy.
• Experience working with cross-functional global organizations.
• Ability to build strong relationships with customers, sales teams, and external partners.
• Strong communication and executive presentation skills.
• Comfortable operating between strategic planning and day-to-day execution.

Preferred

• Experience working across multiple APJ markets.
• Knowledge of IT asset disposition, refurbishment, reverse logistics, or circular business models.
• Familiarity with sustainability regulations, ESG initiatives, or circular economy programs.
• Experience managing channel ecosystems, service providers, or technology partners.

HP Leadership Expectations

• Customer First: Understand customer needs and develop solutions that create tangible business and sustainability value.
• Growth Mindset: Consistently seek new markets, partners, customers, and business opportunities.
• Ownership & Accountability: Take responsibility for business outcomes and regional growth performance.
• Sustainability Leadership: Use sustainability as a driver of innovation, differentiation, and customer value.
• Global Collaboration: Connect APJ market needs with HP's worldwide Sustainability Services strategy.
• Influence Without Authority: Build alignment across diverse teams and stakeholders.
• Innovation & Agility: Test new ideas, learn quickly, and adapt to evolving market requirements.

Business Impact

This role will help HP:

• Grow the ITAD and CRLP businesses across APJ.
• Expand HP's circular economy footprint throughout the region.
• Increase customer adoption of sustainability services.
• Strengthen HP's partner ecosystem.
• Improve asset recovery, refurbishment, reuse, and circularity outcomes.
• Enable customers to achieve sustainability goals while reducing costs and improving value recovery.
• Bring APJ market insights into HP's global strategy.
• Enhance HP's position as a leader in sustainable technology lifecycle management and circular business models.

Why This Role Matters

This is a highly visible growth role that combines business development, sustainability, customer engagement, and partner leadership. The successful candidate will have a unique opportunity to shape the future of HP Sustainability Services across APJ while helping customers achieve both

Job -

Supply Chain & Operations

Schedule -

Full time

Shift -

No shift premium (Singapore)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"