Aftersales Manager(HGV Sector)

This is a fantastic opportunity for an established Aftersales Manager looking for their next career move, with a strong overall package and the opportunity to take ownership of an aftersales operation.

The Role

As Aftersales Manager, you will be responsible for the day-to-day management and performance of the aftersales department.

Key responsibilities will include:

• Leading and managing the aftersales team

• Driving workshop and service performance

• Monitoring KPIs and departmental performance

• Maintaining high levels of customer satisfaction

• Managing commercial and financial performance

• Developing and motivating team members

• Ensuring processes and standards are consistently followed

• Identifying opportunities to improve performance and profitability

• Building strong relationships with customers and colleagues

About You

We're looking for someone with:

• Proven experience as an Aftersales Manager

• Strong automotive aftersales experience

• Excellent leadership and people-management skills

• A strong understanding of workshop and service operations

• Commercial awareness and a target-driven approach

• Excellent customer service skills

• The ability to manage performance and drive results

• Strong communication and organisational skills

**company car