Account Manager - Growing Global Company

Department: Sales

The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

• Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
• Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
• Generate daily mailings to prospective clients using updated and accurate spreadsheets
• Cold call prospective clients
• Creatively problem solve to improve current new business development strategy
• Negotiate rates and deadlines with prospective and current clients
• Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
• Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
• Perform other special projects or duties when required

Desired Skills:

• Excellent written and verbal English communication skills
• Minimum Bachelor’s degree or equivalent
• Excellent problem solving and analytical skills
• Strong interpersonal skills
• Effective time management

All your information will be kept confidential according to EEO guidelines.